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A highly customisable and robust web-based Business Application solution, that TransTec provides either as ASP or on licence, available for different purposes in various modules:
Service Desk
Enterprise Property Management
Recruitment Management
Point of Sales Management
Sales Management
Account Management
E-Commerce Integration
Features include:
Connecting staff
CMMail for emailing other myCMware users
Mail filtering/searching
Using the myCMware "user presence" facility easily identifies when other users are logged on and available.
Diary management
Individual and shared diary management
Full support for: appointments, meetings and holidays
Multiple diary views: day, week, month
Extensive diary entry filtering and search facilities
Contact Database
A comprehensive contact database supporting various
Contact types: Prospects, Clients, and Suppliers
Extensive contact filtering and search facilities
Static Data Database
The storing and searching of key business static data, for example: branches, companies, countries, business titles
The grouping of common data sets, for example: grouping branches with countries or companies with sector
This facility can be expanded and tailored to suit bespoke requirements
Task management
Comprehensive task management facilities
The creating and allocating of tasks to one or more users
The monitoring and managing of task progress via task status or assigned completion date
Informal task creation for individual tasks
Service Desk
A fully featured, client focussed, service desk function
This module allows all customer/client/internal services calls to be logged, tracked and managed to resolution within the myCMware application suite. Provides a simple, effective and focussed method to service client issues and requests
For further information:
info@transtecservices.com
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